Refund policy
Gemini şunu dedi:
30-DAY REFUND AND RETURN POLICY
we want you to be completely satisfied with your purchase. our refund policy is designed to be straightforward and fair.
RETURN WINDOW
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you have 30 days from the date of purchase to request a return or exchange.
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if 30 days have passed since your transaction, we cannot offer you a refund.
ELIGIBILITY CRITERIA
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your item must be unused and in the exact condition that you received it.
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the item must be in its original packaging with all tags attached.
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a receipt or proof of purchase is required to process the request.
NON-RETURNABLE ITEMS
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gift cards and downloadable software.
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perishable goods or custom-made products.
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health and personal care items.
THE REFUND PROCESS
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contact our support team to initiate the return and get the shipping address.
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once your item is received and inspected, we will notify you of the approval or rejection.
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if approved, your refund will be processed and applied to your original payment method within a few business days.
SHIPPING COSTS
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you are responsible for paying the shipping costs for returning your item.
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original shipping costs are non-refundable, and return shipping costs are not covered by us.
